Data protection / Cookies

Data protection 

Miele does not collect personal information without your consent!

1. Confidentiality

When registering your site account, Miele collects your personal information, such as name, address, email address, telephone number, and uses them to manage orders, provide products and services, make payment processes, communicate with users about orders, products, services, and offers, as well as receiving your recommendations on products and services.

Miele also uses this data and information to improve its online shop and online trading platform to avoid or prevent fraud or abuse of its website and to allow third parties to provide technical support and other services on its website.

"Personal information" means the information used to identify an individual or an equivalent. Identifiable person is a person who can be identified, directly or indirectly, by an identification number or one or more parameters of his / her physical, psychological, mental, economic,
cultural or social identity.

The processing of personal information involves any work or set of functions performed on personal data by automatic or manual means such as collecting, recording, organizing, storing, adapting or modifying, downloading, advising, using, disclosing to third parties for transmission, distribution, connection or combination, exclusion, deletion or destruction.

Miele understands the importance of the confidentiality of your personal data. For each transaction, we provide data security to all users and we ensure the protection of your personal data.

Miele protects your personal data in good faith. Personal data collected are processed and used in accordance with data protection legislation.

When signing up for a purchase and filling out personal information forms, users agree that all their personal data will be included in the Miele database and give their free, specific
and explicit consent that their personal data may be stored and used by Miele and Miele's contractual partners for:

Marketing activities , receiving information or commercial messages (οffers, promotions, advertising and marketing messages from Miele and partners with whom Miele has relationships of all kinds) to the email addresses provided by users.

Participation in conferences, promotions.

Sending non-commercial or administrative messages (location changes, administration, etc.).

Internal statistics required to improve the features of Miele services and the image of its website, and to create new opportunities, features, promotions, functionality and new services.

Provides access to limited sections of the Market Research site.
Sales data tracking.

Miele may disclose this information to its distributors and partners under the terms of the confidentiality agreements to perform certain activities by Miele, but without limitations, for the processing and execution of orders, the delivery of orders, the data and information analysis, marketing assistance, e-mail or SMS alerts, sales and sales analysis, and for credit card payments. These partners can access the personal data they need in order to fulfill their tasks.

Miele will disclose your account details and other personal information expressly requested by law or for the protection of its rights, property and security. This includes the exchange of information with other fraud prevention companies and organizations. This, of course, does not include the sale, exchange or other disclosure of personal information for commercial purposes other than those specified.

2. Technology

Miele uses Internet technologies (such as cookies, Java Script) to make it easier for you to work on Internet applications. For this purpose, this site uses Google Analytics and Google DoubleClick cookies (Spotlight / protocols). Google Analytics (web analytics service) and GoogleDoubleClick cookies are used to evaluate the use of this site. These reports are gathered from your activity on the Miele website so that Miele can match your Internet offer according to your needs. The data collected is evaluated for statistical purposes and in an anonymous form. With Google Analytics, this is done via the IP address. Google will not associate the IP address with other data stored by Google. DoubleClick cookies do not contain personal information. Sometimes, the cookie also contains an anonymous feature to identify the previously-shared campaign with the user. It is a rule that conclusions can not be drawn about the other internet actions of a particular person.

The site uses Google Mime Advertising Remarketing Tags for Miele. The JavaScript remarketing code that is stored on this site for remarketing purposes is made through a cookie on the user's computer. All data is collected anonymously, so it is not possible to identify specific individuals. Users can block the use of cookies by third parties through the deactivation page of each browser.

Mainly, the general definition of cookies and their use are determined by the IETF community.

1. What are cookies?

Cookies are small text files stored on your computer or device when you use our sites.

There is a basic difference between two types of cookies:

1.1. Temporary cookies: These cookies are temporarily stored when you visit the web pages on your computer or device and then deleted.

1.2. Permanent Cookies: These cookies stay for long on your computer.

2. How do we use cookies?

In general, various Internet technologies (such as cookies, Java Scripts) are used by Miele only to make Miele internet applications work better and optimize them.

This means that the cookie can:

2.1. Identify you when you sign in to our shop and verify that it is valid and optimized for you and that security standards are met.

2.2. Not forget the products you've added to your cart or notebook.

2.3. Make the site display the quantity of products you can add to your cart or wish list.

2.4. Not forget the language you chose during the session, so you can navigate easily on our site.

2.5. For data analysis, such as traffic analytics on our webpages or the most visited sites. We use the analysis results to optimize our site. This site uses Google's web analytics service. For more information about Google's web analytics, see the "Privacy" section.

3. Management of cookies
In most browser menus, there are options for setting cookies. Typically, the browser has the following setup options:

3.1. View cookies

3.2. Allow cookies

3.3. Deactivate all or some cookies

3.4. Deactivate all cookies when you close your browser

3.5. Block cookies

3.6. Receive a notification when a cookie is sent

3.7. Reject web analytics tracking

Note: If you have blocked our cookies in your browser, you cannot use parts of our web pages or prevent the unsafe use of the features mentioned in points 2.1 to 2.4. This can result in the site being unable to use them. If you use the "Delete all cookies" option in your browser, browser settings are deleted when you close your browser. Unless cookies are prevented from using browser settings, our system sends cookies when you visit our site.

5. Protection

Miele guarantees the protection of your personal information from loss, destruction, tampering, manipulation, unauthorized access and unauthorized disclosure.

6. References to other websites

References (called hyperlinks) from Miele websites can link you to websites of other companies. Miele is not responsible for their content and data protection policy. If you have any questions or complaints concerning Miele's data protection, do not hesitate to contact the person responsible for these matters at This email address is being protected from spambots. You need JavaScript enabled to view it..

7. Further development in Internet technologies / data security strategy. The further development of Internet technologies clearly affects the data security strategy. If any changes / modifications of our policy occur, they will be notified promptly on this page.
8. Disclaimer

All necessary steps have been taken to ensure the accuracy of the information given. However, due to the continuous improvement of its products, Miele reserves the right to make changes to the products and technical specifications without prior notice.


Data Protection/ Cookies


Your setting for cookies on this website

Cookies requiring consent Activate Deactivate

Cookies not requiring approval on this site

These cookies are absolutely necessary to provide a specific service explicitly requested by the user.

These include in particular:

• User input cookies: Used to store user input, e.g. when filling out the forms or when using the shopping cart, provided that cookies are stored for only one session or for a few hours.

• Identification cookies: serve to identify the user for the duration of the session once logged in.

• Security cookies: Protect abuse during connection.

• Multimedia cookies: Used to view media content.

You can deactivate or delete cookies by customizing your browser settings.

Accepted cookies on this site

• Cookies, which, according to a purely legal definition, are not strictly necessary to enable the use of the site, perform important tasks. Without these cookies, features that allow easy navigation on our site will no longer be available. The settings you've made, such as a language option, cannot be saved and should be asked again on each page. In addition, we will no longer have the opportunity to respond to you with personalized offers.